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| LOGIN / PASSWORD ISSUES |
When you join, an email with your login information is sent. If you do not see it in your inbox, check your bulk/spam folders for this email and save it for future reference. Your username and password are case-sensitive so enter them exactly as shown in your email. CLICK HERE To be directed to the Verotel Online Service Center for assistance with your membership questions. You may also contact the Verotel Service Center directly at: EMAIL:
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PHONE: If you are residing in the United States: 1-877-647-1300 (toll-free) If you are residing in the European Union: 00-800-44229999 (toll-free) If you are residing in the Netherlands: 020-4280788 Other countries: +31 20 4280788 (international charges apply) |
| BILLING QUESTIONS |
CLICK HERE To be directed to the Verotel Online Service Center for assistance with your billing questions. You may also contact the Verotel Service Center directly at: EMAIL:
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PHONE: If you are residing in the United States: 1-877-647-1300 (toll-free) If you are residing in the European Union: 00-800-44229999 (toll-free) If you are residing in the Netherlands: 020-4280788 Other countries: +31 20 4280788 (international charges apply) |
| CANCEL MEMBERSHIP |
CLICK HERE To be directed to the Verotel Online Service Center where you may cancel your membership. You may also contact the Verotel Service Center directly at: EMAIL:
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PHONE: If you are residing in the United States: 1-877-647-1300 (toll-free) If you are residing in the European Union: 00-800-44229999 (toll-free) If you are residing in the Netherlands: 020-4280788 Other countries: +31 20 4280788 (international charges apply) |
| MOVIE FORMATS & PLAYER REQUIREMENTS |
Windows Media (.WMV) - Requires Window Media Player version 9 or higher. CLICK HERE to download it for free. Flash - Requires Flash Player 8 or higher. CLICK HERE to download it for free. QuickTime (.MOV) - Requires the QuickTime Player. CLICK HERE to download it for free. |
| OPENING ZIP FILES |
We use compressed (zipped) files for our downloadable movies and photosets to help make the transfer faster. Most computers come standard with a utility for uncompressing (unzipping) these files. You will need to unzip our downloads to be able to view the content. To unzip a file do the following: - Double click on the zip file. You will see the folder automatically expand.
- A folder with the same name (without the zip attached) will appear containing the usable movie or photo files.
- Move the movie and photo files to a location on your computer so they are easy and quick to access for years to come.
- You may delete the zip file once you moved the files onto your computer.
If the unzipping process doesn't automatially start on your computer, it may be that you have an earlier verson of an operating system (for Windows that would be pre-XP). Here are a just a few of the available utilities for unzipping files: WinZip is the Microsoft Windows standard. Be aware that they offer various versions of this utility (supporting simple to complex compression tasks). To unzip our files, only the most basic version of WinZip is need. www.winzip.com PKWare offers a free and simple unzipping utility ZIP Reader. www.pkware.com Stuffit is a utility for unzipping files on the Mac. www.aladdinsys.com |
| VIEWING MOVIES |
FLASH STREAMING ONLINE View movie directly from the web pages embedded Flash Player. Just click the arrow to play. Flash streaming is compatible across different browsers, as long as you have Flash 8 or higher installed. |
WINDOWS MEDIA ONLINE (click to play option) View movie in external Windows Media Player as it buffers the video file at speeds dependant on you internet connection. If video stalls more than a few times while viewing, just pause your player for a few minutes until the player has time to buffer the video file. A high-speed connection is recommended for a quality vieing using this option. |
DOWNLOAD AND PLAY FROM YOUR COMPUTER (click to download option) A choice of file size and resolution quality downloads are available in both Windows Media (.WMV) and QuickTime (.MOV) formats. A zip compressed file of the movie will be saved to your computer. By double-clicking the file, the zip compression will be removed and the video file will be save locally on your computer. |
NOTE: Of the viewing options stated above, downloading movie and playing on your computer is recommended for the highest quality viewing experience. |
| MAC USERS |
Mac users can play our Windows Media movies using Flip4Mac or Windows Media Player for Mac Flip4Mac allows you to play Windows Media files in your QuickTime player. CLICK HERE to download Flip4Mac for free. Media Player for Mac. The Mac OS version of the popular windows media player. CLICK HERE to download Media Player for Mac for free. |
| BROWSER REQUIREMENTS |
Microsoft Internet Explorer 7 or Firefox 3 are highly recommended. Microsoft Internet Explorer 6, Firefox 2 and Safari 3 will also work. CLICK HERE to download latest version of Internet Explorer CLICK HERE to download latest version of Firefox |
| FIREFOX USERS |
For problems viewing Windows Media videos online in the Firefox browser, CLICK HERE to download the Firefox Media Player plugin. |
| CONTACT US |
We are committed to providing our Members and Vistors with the best possible experence on the KinkyJocks website. So contact us with any questions or issues at:
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(if you are a member, please include your Username in the email) |